Refund policy

Returns

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return, the item must be in good condition and returned with its original packaging where possible.

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QuietCloud may feel different at first. That’s normal.

If you’re used to a higher or softer pillow, this one can feel lower or unfamiliar for the first few nights as your body adjusts to a more natural position.

Give it a few nights before deciding.

If it’s not right for you, you can still return it within 30 days.

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Refunds

Once your return is received and inspected, we’ll process your refund to your original payment method. This typically takes 3–5 working days.

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Return shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

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Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 7 days and we’ll resolve it quickly.

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To start a return

Email us at: info@wildstack.co.uk